Latest Updates
Upstream Provider Maintenance - Latham NY
Posted by Joe S on 08 July 2022 12:39 PM

One of our upstream providers will be conducting maintenance near our Latham NY facility during the following day/time.

Start time: 12:00 AM EST 7/15/2022
End time: 6:00 AM EST 7/15/2022
Expected Outage/Downtime: 0 minutes

During this maintenance window, you should not experience any service interruptions thanks to our built in redundancy and multiple upstream providers. However, due to the complexity of the work, there are always risks of reconvergence or unexpected
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Network Maintenance - Los Angeles, CA
Posted by Joe S on 05 July 2022 11:32 AM

An upstream provider for our Los Angeles, CA data center will be conducting network maintenance on services to upgrade capacity and infrastructure as well as perform vital security patches and updates. Customers receiving services from Los Angeles, CA will be affected by this maintenance lasting up to 45 minutes. Services based in our other data centers will not be impacted.

Start time: 12:00 AM Pacific 7/12/2022

End time: 6:00 AM Pacific 7/12/2022

Expected
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Annual Power and Battery Backup Maintenance [UPDATED]
Posted by Joe S on 23 June 2022 01:21 PM

Update: An additional follow up maintenance window has been scheduled for June 24th from 10 AM to 11 AM and June 27th from 9 AM to 2 PM.

Representatives from Vertiv and Eaton will be on site performing follow up work related to our annual testing and preventative maintenance to power and battery backup systems in our Latham New York Data
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Upstream Provider Maintenance - Latham NY [RESCHEDULED]
Posted by Joe S on 22 June 2022 11:40 AM

One of our upstream providers will be conducting maintenance near our Latham NY facility during the following day/time. This has been rescheduled from the 24th to the 25th.

Start time: 12:00 AM EST 6/25/2022
End time: 3:00 AM EST 6/25/2022
Expected Outage/Downtime: 0 minutes

During this maintenance window, you should not experience any service interruptions thanks to our built in redundancy and multiple upstream providers. However, due to the complexity of the work,
Read more


Upstream Provider Maintenance - Latham NY
Posted by Joe S on 17 June 2022 10:56 AM

One of our upstream providers will be conducting maintenance near our Latham NY facility during the following day/time.

Start time: 12:00 AM EST 7/13/2022
End time: 6:00 AM EST 7/13/2022
Expected Outage/Downtime: 0 minutes

During this maintenance window, you should not experience any service interruptions thanks to our built in redundancy and multiple upstream providers. However, due to the complexity of the work, there are always risks of reconvergence or unexpected
Read more



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