Latest Updates
Network Maintenance - Los Angeles, CA [UPDATED]
Posted by Joe S on 10 October 2022 10:23 AM

An upstream provider for our Los Angeles, CA data center will be conducting network maintenance on services to upgrade capacity and infrastructure as well as perform vital security patches and updates. Customers receiving services from Los Angeles, CA will be affected by this maintenance lasting up to 15 minutes. Services based in our other data centers will not be impacted.

Start time: 12:00 AM Pacific 10/14/2022

End time: 4:00 AM Pacific 10/14/2022

Expected
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Power and Battery Backup Maintenance
Posted by Joe S on 06 October 2022 08:39 AM

A maintenance window has been scheduled for October 12th from 8 AM to 4 PM Eastern. Representatives from Vertiv will be performing maintenance to battery backup systems in our Latham New York Data Center, specific to power feeds from POD 3 UPS 3.

We do not anticipate any problems, issues or outages. However, there is always a small chance of interruption stemming from causes outside of our control when working on critical systems.

Again, we do not anticipate any outages or
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Annual Power and Battery Backup Maintenance
Posted by Andrew W on 25 August 2022 06:33 PM

A maintenance window has been scheduled for August 30th and 31th, 2022 and September 1st from 8 AM to 5 PM Eastern on each day. Representatives from Vertiv and Eaton will be performing annual testing and preventative maintenance to power and battery backup systems in our Latham New York Data Center.

During this time, there will be brief periods where our building will transfer to generator power. We do not anticipate any problems, issues or outages. However, there is always a small
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Upstream Provider Maintenance - Latham NY
Posted by Joe S on 08 July 2022 12:39 PM

One of our upstream providers will be conducting maintenance near our Latham NY facility during the following day/time.

Start time: 12:00 AM EST 7/15/2022
End time: 6:00 AM EST 7/15/2022
Expected Outage/Downtime: 0 minutes

During this maintenance window, you should not experience any service interruptions thanks to our built in redundancy and multiple upstream providers. However, due to the complexity of the work, there are always risks of reconvergence or unexpected
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Network Maintenance - Los Angeles, CA
Posted by Joe S on 05 July 2022 11:32 AM

An upstream provider for our Los Angeles, CA data center will be conducting network maintenance on services to upgrade capacity and infrastructure as well as perform vital security patches and updates. Customers receiving services from Los Angeles, CA will be affected by this maintenance lasting up to 45 minutes. Services based in our other data centers will not be impacted.

Start time: 12:00 AM Pacific 7/12/2022

End time: 6:00 AM Pacific 7/12/2022

Expected
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