Latest Updates
ESXi Security Advisory
Posted by Autumn M on 03 February 2023 02:37 PM

We have been made aware of a recent rash of un-patched, public-facing ESXi instances that are being compromised with ransomware. The attacks have been confirmed on all versions of ESXi, both supported and EOL. 

No internal Turnkey systems have been affected by this vulnerability. 

How to tell if you're affected

It is highly recommended that you review these two articles in depth, which
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Annual Power and Battery Backup Maintenance
Posted by Joe S on 31 January 2023 01:13 PM

A maintenance window has been scheduled for Monday February 6th from 10 AM to 4 PM EST. Representatives from Eaton will be performing annual testing and preventative maintenance to power and battery backup systems in our Albany New York Data Center, specific to POD 5 only.

During this time, there will be brief periods where our building will transfer to generator power. We do not anticipate any problems, issues or outages. However, there is always a small chance of
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Annual Power and Battery Backup Maintenance [UPDATED]
Posted by Joe S on 03 January 2023 12:54 PM

A maintenance window has been scheduled for Thursday January 19th 2023 from 8 AM to 4 PM Eastern. Representatives from Vertiv will be performing annual testing and preventative maintenance to power and battery backup systems in our Latham New York Data Center.

During this time, there will be brief periods where our building will transfer to generator power. We do not anticipate any problems, issues or outages. However, there is always a small chance of interruption stemming from
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Upstream Provider Maintenance - Latham NY [UPDATED]
Posted by Joe S on 19 December 2022 02:04 PM

One of our upstream providers will be conducting maintenance near our Latham NY facility during the following day/time.

Start time: 7:00 AM EST 1/11/2023
End time: 8:00 AM EST 1/11/2023
Expected Outage/Downtime: 0 minutes

During this maintenance window, you should not experience any service interruptions thanks to our built in redundancy and multiple upstream providers. However, due to the complexity of the work, there are always risks of reconvergence or unexpected
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Network Maintenance - Los Angeles, CA [UPDATED]
Posted by Joe S on 10 October 2022 10:23 AM

An upstream provider for our Los Angeles, CA data center will be conducting network maintenance on services to upgrade capacity and infrastructure as well as perform vital security patches and updates. Customers receiving services from Los Angeles, CA will be affected by this maintenance lasting up to 15 minutes. Services based in our other data centers will not be impacted.

Start time: 12:00 AM Pacific 10/14/2022

End time: 4:00 AM Pacific 10/14/2022

Expected
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