Knowledgebase : Support > Colocation > General
   
Please view our Terms of Service [http://helpdesk.turnkeyinternet.net/../../../doc/TermsOfService.php] for a detailed explanation, but generally speaking there are no restrictions on usage from your server as long as you do n...
YES, Turnkey Colocation provides a FREE 10 Gigabyte disk sync service with your colocated server. All TurnKey Disk Sync space is mirrored amongst 4 geographic redundant datacenters - meaning in the event of a natural disaster...
YES, TurnKey Colocation offers a wide range of Service Options and Upgrades [http://helpdesk.turnkeyinternet.net/../../../dedicated/options.php]. We can provide complete firewall protection and load balancing service to as ma...
The TurnKey Colocation 100% Network Uptime [http://helpdesk.turnkeyinternet.net/../../../company/service_level_agreement.php] (Service Level Agreement) covers your network connectivity, and not your hardware. If your hardware...
Colocation customers who require a PTR record to be configured for their IP's must do so by submitting a Support Desk ticket containing the appropriate information. PTR records can only be configured by Server Logistics suppo...
Simply Login [http://monitor.turnkeyinternet.net/] to the TurnKey Monitoring System with your customer ID and password with any web browser. You can even leave your web browser open, and your server's status will be updated i...
Login to the TurnKey Customer care system, click on Server Reboots, and follow the on screen procedures. Reboots are fully automated, and are done via the web interface.
Since the Colocated equipment is yours, you can decide what software to install for remote management. Most equipment already will have web based or telnet based remote management support, and most windows servers already hav...
Since you provide your own hardware and software via the Colocated server, you can install any web site statistic reporting tools you desire. We do provide detailed bandwidth utilization reports and the TurnKey Monitoring Sys...
Your Colocated server will be mounted in a secure enclosed rack within one of our Datacenters [http://helpdesk.turnkeyinternet.net/../../../company/datacenter.php]. For the 1U and 2U packages, your server MUST include front m...
Bandwidth is metered at the Cisco Catalyst 2950 switch port for both incoming and outgoing data transfer to your server and data is recorded every 5 minutes. TurnKey Colocation offers 95th percentile bandwidth billing, which ...
HOW TO USE SOFTACULOUS WHAT IS SOFTACULOUS Softaculous is an auto installer covering a wide range of scripts. Scripts provided by Softaculous cover the majority of third party scripts any user would use on their site. Categ...
All TurnKey Colocation packages include our top of the line service and support. While the trend in the industry is to migrate to the "Hands-off" approach and require you to fill out 'online ticket' forms or call some outsour...
If you do not already have your own equipment to Colocate, or simply wish to manage your costs - you can use one of TurnKey Internet's Dedicated Server [http://helpdesk.turnkeyinternet.net/../../../webhosting/turnkey_dedicate...
VLAN (Virtual Local Area Network) allows multiple colocated servers to behave as if they were connected to a single network segment to directly and securely communicate. VLAN's are very useful for Colocated servers which need...
Colocation is where you place your equipment (servers, storage arrays, etc) at a carrier grade Datacenter which allows you to retain full ownership, management and control for day-to-day running of your server. The main advan...
When one of our technicians is requested by the client to access their co-located server with a monitor and keyboard, this is called remote hands services. Remote hands services are billed our regular hourly rate in 30 minute...
We do not rate limit the bandwidth to your server. Your server is capable of bursting to the full speed of its 100 Mbit Ethernet connection. Each server package comes with a monthly bandwidth allotment that can be increased a...
TurnKey Colocation offers a wide range of Service Options and Upgrades [http://helpdesk.turnkeyinternet.net/../../../dedicated/options.php] ranging from geographic redundant backup solutions, advanced firewall protection, loa...
TurnKey Colocation service is offered out of each of our Datacenters [http://helpdesk.turnkeyinternet.net/../../../company/datacenter.php]. Each Datacenter utilizes multiple redundant and independent Internet backbone connect...
TurnKey Colocation utilizes multiple redundant and independent Internet backbone connections in each Datacenter [http://helpdesk.turnkeyinternet.net/../../../company/datacenter.php]. You can view the Network [http://helpdes...
Depending on your service package, we do include an hour of standard service administration with your server and can add or even upgrade hardware in most cases. However, due to the wide range of software products available,...
YES, depending on your service package we include an hour of standard service administration with your server and can replace hardware. You will need to ship new hardware to us that you wish to use for replacing, or keep an o...
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