The following will guide you on how to access your Vision Helpdesk.
You will be able to create additional departments, and setup alerts
for new tickets.
Accessing your Vision Helpdesk
* Navigate your web browser to
http...
The following will guide you on how to create alerts to notify you of
tickets.
Create Alerts within your Vision Helpdesk
* Login tohttp://support.webservicehelp.com/manage/
[http://support.webservicehelp.com/manage/]
...
The departments can be created and managed under the company or
domain. Each domain can have number of departments. In the left panel
of the of the manage portal, one can see the tree like structure that
consists of Domain at...
Path to FFMPEG related files:
FMPEG: /usr/local/bin/ffmpeg
PHP: /usr/bin/php
FLVTool2: /usr/local/bin/flvtool2
MP4BOX: /usr/local/bin/MP4Box