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Knowledgebase : Support

Colocation (23) Are there any Content or Usage Restrictions for Colocated Servers? Do you offer disk and tape backups of my Colocated server? Do you offer firewall and load balancing services for Colocated servers? Does your service guarantee cover my hardware? How do I configure PTR records (reverse DNS) for my IP's? How do I login to monitor my Colocated Server Status? How do I reboot my server? How do I remotely manage and update my Colocated Server? How do I view my web site statistics? How exactly is my Colocated Server Connected? How is bandwidth usage measured? How to use Softaculous What exact support is included with Colocation service? What is a Dedicated Server? What is a VLAN, and why is it Secure?	Common Technology Terms (2) Common Technology Terms Used in the Webhosting Business What is a Virtual Private Server?
Helpful Software Links (2) SSH / SCP / SFTP The CTDP Linux User's Guide Version 0.6.2 November 6, 2000	Dedicated Servers (77) Can I get sub-domains for my domain name? (i.e. "http://subtopic.myname.com") Can you please tell me where I can find the log files for www.mydomain.com as a root? Create a New cPanel Package - Reseller/VPS/Dedicated Error while adding domain in cPanel How can I access MySQL from the command line? How can I change the number of domains displayed per page ? How can I configure Hyper-V on my Windows Dedicated Server? How can I enable SSL support for my websites? How can I monitor MySQL via SSH? How can I monitor usage on my Linux Dedicated Server? How can I prevent the user "nobody" from sending mail? How do I access Remote Desktop On a Windows 2003 Server? How do I block an IP on my server? How do I bulld my own version of PHP to support a new extension or feature on my server? How do I configure and add IP addresses to my Linux Dedicated Server ?
VPS/Cloud Servers (30) Accessing Cloud Reseller Account ASP.net pages not working on my VPS Can I use a VPS for SEO? Creating a New Virtual Machine How can I access MySQL from the command line? How can I configure Hyper-V on my Windows Dedicated Server? How can I monitor MySQL via SSH? How can I monitor usage on my Linux Dedicated Server? How do I block an IP on my server? How do I configure and add IP addresses to my Linux Dedicated Server ? How do I configure and add IP addresses to my Windows Dedicated Server ? How do I connect to my Linux server without using a control panel? How do I connect to my Windows server without using a control panel? How does a Virtual Private Server Work? How to add a database in SQL Express ?	Shared Hosting (100) Accessing Helpdesk Accessing your Vision Helpdesk Activating Free SSL Cert for Ultimate Reseller Accounts Can I get sub-domains for my domain name? (i.e. "http://subtopic.myname.com") Can I register a domain name with TurnKey Internet, without having a web site? Can I take my domain name with me, if I choose to another host Cant view contents of a folder in FTP. CloudFlare Overview CloudFlare Troubleshooting Create a New cPanel Package - Reseller/VPS/Dedicated Create Alerts within your Vision Helpdesk Create an email account in DirectAdmin Create an FTP account in DirectAdmin Creating Additional Departments in Vision Helpdesk Does each site run in its own application pool or in a shared application pool?
E-Mail (40) Create an email account in DirectAdmin How can I limit the number of emails a domain can send out per hour? How can I limit the number of times a user can check a pop3 mailbox per hour? How can I prevent the user "nobody" from sending mail? How can I prevent users from bypassing the mail server to send mail? How can I test that Spamassassin is properly recognizing spam? How do I create a Mail List on a CPANEL domain? How Do I Create a send only email (do-not-reply addresses) in cPanel How do I create an SPF record for my domain? How Do I Create Email Accounts in cPanel? How do I enable reverse DNS lookup in Exim? How do I enable spamassassin? How do I enhance spamassassins detection of spam? How do I increase/decrease the amount of SpamAssassin children that start up? How do I remove all messages from the Exim queue?	Control Panel (132) "FrontPage server extensions administration is disabled for this server" FrontPage webadmin cannot access site. How do I fix it? Can I restrict administrator access to my Plesk Control Panel? Can you please tell me where I can find the log files for www.mydomain.com as a root? Create a New cPanel Package - Reseller/VPS/Dedicated Does each site run in its own application pool or in a shared application pool? Does Plesk allow monitoring user sessions? Does Plesk provide any capabilities for managing log files and resource usage reporting? Error while adding domain in cPanel Generating a CSR - Certificate Signing Request How can I activate or deactivate webmail clients? How can I add a domain alias in Plesk ? How can I change an IP address for a virtual host in Plesk? How can I change my cPanel/WHM password as well as password for individual sites? How can I change the default port 5053 for Sitebuilder on my server?
Domain Names and DNS (29) Can I register a domain name with TurnKey Internet, without having a web site? Can I register multiple domain names? Can I take my domain name with me, if I choose to another host Can I transfer my domain name to TurnKey Internet to take advantage of your low cost domain name registration renewal fees and other free services you offer to domain name registrants? Do I need a domain name? Why should I get a domain name? How do I configure PTR records (reverse DNS) for my IP's? How do I get a domain name? How do I register a domain name? How do I register my own Name Servers How do I test my Web Site before moving the domain name to my new server? How long does it take before my domain is working? How much does a domain name cost	HostPC (17) Do I have to change my domain if I change hosts? Do you offer unlimited bandwidth/space/transfer? How do I register a domain name? How do I test my Web Site before moving the domain name to my new server? How do I transfer files to my web site? How to use Softaculous I have a really fast internet connection (DSL/cable) - can I just host my own site? Problems receiving mail when using offsite mailservers with DirectAdmin Reset/Change Email Account Passwords in DirectAdmin Update your DNS records in DirectAdmin. What exactly is space and bandwidth and data transfer? What is a domain name? What is a web hosting service? What is shared hosting? What is uptime?
Voxwire (18) Can I send an invitation from an active session? Flash Errors How do I allow guests to talk or show their picture? How do I change a guest to a moderator? How do I choose between Video or just audio? How do I customize my Voxwire Meeting Room with my own logo and name? How do I load files to the media library for showing in the View window? How do I save a meeting (record)? How do I talk? How do I use Screen Sharing? How do I use the Share window? How Secure is the Voxwire Meeting Room? My Sound Works in other applications but not in Voxwire What Browsers will Voxwire work with? What files can be shown in the Content Viewer?