News
Annual Power and Battery Backup Maintenance [FOLLOW UP]
Posted by Joe S on 13 October 2020 10:07 AM

Wednesday October 28th 2020, representatives from Vertiv will be on site from 8 AM to 4 PM Eastern Time, completing the annual testing and preventative maintenance to power and battery backup systems in our Latham, NY Data Center. This process began last month but there are a few small items remaining to be completed, which have been scheduled accordingly.

During this time, there will be a brief period where our building will transfer to generator power. We do not anticipate any
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Upstream Provider Maintenance
Posted by Joe S on 01 October 2020 10:11 AM

One of our upstream providers will be conducting maintenance near our Latham NY facility during the following day/time.

Start time: 12:00 AM EST 10/6/2020
End time: 5:00 AM EST 10/6/2020
Expected Outage/Downtime: 0 minutes

During this maintenance window, you should not experience any service interruptions thanks to our built in redundancy and multiple upstream providers. However, due to the complexity of the work, there are always risks of reconvergence or unexpected
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Annual Power and Battery Backup Maintenance [FOLLOW UP]
Posted by Joe S on 17 September 2020 07:55 PM

In accordance with the maintenance notification posted prior to our helpdesk technicians from the UPS manufacture, Vertiv, are on site today performing annual testing and preventative maintenance to power and battery backup systems. 

During this maintenance performed by the Vertiv technicians, a failed firmware update to our POD 3 UPS power modules has disabled redundancy features. The system remains in bypass mode while we await replacement parts to resolve the problem. These parts
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Annual Power and Battery Backup Maintenance
Posted by Joe J on 08 September 2020 01:25 PM

September 15, 2020 through September 17, 2020 representatives from Vertiv will be performing our annual testing and preventative maintenance to power and battery backup systems in our Latham, NY Data Center.

During this time, there will be brief periods where our building will transfer to generator power. We do not anticipate any problems, issues or outages. However, there is always a small chance of interruption stemming from causes outside of our control when working on critical
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Network Maintenance - Latham NY
Posted by Joe S on 25 August 2020 04:04 PM

Due to our commitment to better serve you, we will be conducting maintenance on core network services in our Latham NY facility.

Start time: 6:00 AM EST 9/3/2020
End time: 6:30 AM EST 9/3/2020
Expected Outage/Downtime: 0 minutes

During this maintenance window, you should not experience any service interruptions. However, due to the complexity of the work, there are always risks of reconvergence or unexpected interruptions.

Our network engineers will closely
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Network Maintenance - Latham NY
Posted by Joe S on 30 July 2020 11:49 AM

Due to our commitment to better serve you, we will be conducting maintenance on core network services in our Latham NY facility.

Start time: 12:00 AM EST 8/5/2020
End time: 2:00 AM EST 8/5/2020
Expected Outage/Downtime: 0 minutes

During this maintenance window, you should not experience any service interruptions. However, due to the complexity of the work, there are always risks of reconvergence or unexpected interruptions.

Our network engineers will closely
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