News
Annual Power and Battery Backup Maintenance
Posted by Joe S on 16 April 2021 06:21 PM

April 21, 2021 representatives from Eaton will be performing our annual testing and preventative maintenance to power and battery backup systems within the POD5 area of our Latham, NY Data Center.

During this time, there will be brief periods where our building will transfer to generator power. We do not anticipate any problems, issues or outages. However, there is always a small chance of interruption stemming from causes outside of our control when working on critical
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Upstream Provider Maintenance - Latham NY
Posted by Joe S on 24 March 2021 01:45 PM

One of our upstream providers will be conducting maintenance near our Latham NY facility during the following day/time.

Start time: 12:00 AM EST 3/31/2021
End time: 6:00 AM EST 3/31/2021
Expected Outage/Downtime: 0 minutes

During this maintenance window, you should not experience any service interruptions thanks to our built in redundancy and multiple upstream providers. However, due to the complexity of the work, there are always risks of reconvergence or unexpected
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POD1 UPS Maintenance - Latham NY
Posted by Joe S on 15 March 2021 09:34 AM

UPDATE: There will be a follow up maintenance performed by Vertiv on Sunday March 21st from 9 AM to 5 PM requiring our building to be onĀ generator power.

We do not anticipate any problems, issues or outages. However, there is always a small chance of interruption stemming from causes outside of our control when working on critical systems. We encourage you to reach out to our support team if you have any questions or concerns regarding this
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Upstream ISP Maintenance
Posted by Joe S on 25 January 2021 12:37 PM

One of our network's upstream providers will be conducting maintenance near the Latham NY data center during the following day/time.

Start time: 12:00 AM EST 1/30/21
End time: 6:00 AM EST 1/30/21
Expected Outage/Downtime: 0 minutes

During this maintenance window, you should not experience any service interruptions thanks to our built in redundancy and multiple upstream providers. However, due to the complexity of the work, there are always risks of reconvergence or
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Power Maintenance to Redundant Core Router
Posted by Joe S on 20 January 2021 03:43 PM

Our engineering staff will be conducting a brief power maintenance on redundant core networking equipment. This will impact a single B power feed on a core router and core switch with redundant power supplies. Thanks to this power redundancy there will be no downtime, but we are notifying out of an abundance of caution due to any risks involved in making changes to core network gear.

Start time: 7:00 AM EST 1/21/2021
End time: 7:30 AM EST 1/21/2021
Expected Outage/Downtime:
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Annual Power and Battery Backup Maintenance [FOLLOW UP]
Posted by Joe S on 13 October 2020 10:07 AM

Wednesday October 28th 2020, representatives from Vertiv will be on site from 8 AM to 4 PM Eastern Time, completing the annual testing and preventative maintenance to power and battery backup systems in our Latham, NY Data Center. This process began last month but there are a few small items remaining to be completed, which have been scheduled accordingly.

During this time, there will be a brief period where our building will transfer to generator power. We do not anticipate any
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