News
To our valued local colocation customers: TurnKey Internet's management team has been closely monitoring developments and advice from local and federal authorities regarding the ongoing COVID-19 pandemic. While the situation remains very fluid and changes daily, we feel it is in the best interest of the company, and our staff, to act responsibly and in the best interest of all during this time. Effective Monday March 16th 2020 we will be
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Network Maintenance - Latham NY
Posted by Joe S on 26 February 2020 05:03 PM

Due to our commitment to better serve you, we will be conducting maintenance on core network services in our Latham NY facility.

Start time: 7:00 AM EST 3/3/2020
End time: 7:30 AM EST 3/3/2020
Expected Outage/Downtime: 0 minutes

During this maintenance window, you should not experience any service interruptions. However, due to the complexity of the work, there are always risks of reconvergence or unexpected interruptions.

Our network engineers will closely
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The following notice is being sent to all shared hosting customers...

Dear Valued Customer,

As you may already know, PHP 5.6 was made End of Life beginning in January of 2019 according to php.net: https://www.php.net/eol.php which means cPanel, the underlying control panel software, also no longer supports or provides software and security updates to PHP 5.6. We are asking all customers to update any scripts, plugins, or code on their
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WHMCS Security Advisory
Posted by Joe S on 28 January 2020 06:02 PM

We have received the following notification from WHMCS, please be advised if you are using WHMCS.

This does not impact the TurnKey Internet or HostPC billing systems.

Hello,

We are writing to advise you of a potential security vulnerability when htaccess directives are not enforced appropriately for WHMCS. This most commonly occurs in web server environments such as nginx.

Affected Versions

WHMCS 6.0 and later

How to
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Network Maintenance - Latham NY
Posted by Joe J on 05 November 2019 04:04 PM

Due to our commitment to better serve you, we will be conducting maintenance on core network services in our Latham NY facility.

Start time: 7:00 AM EST 11/14/2019
End time: 8:00 AM EST 11/14/2019
Expected Outage/Downtime: 0 minutes

During this maintenance window, you may experience one or more brief interruptions in service while we complete the maintenance activities; the interruptions are expected to be very brief and in most cases will not be noticed due to our
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January 21st beginning at 8 AM through January 23rd ending at 5 PM EST representatives from Vertiv, formally Emerson Network Power, will be performing our annual testing and preventative maintenance to power and battery backup systems in our Latham NY Data Center.

During this time, there will be brief periods where our building will transfer to and from generator power. As we test our onsite generators and ATS's weekly, we do not anticipate any problems issues
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